What is a transaction fee?
When someone pays you on the Instamojo platform, a transaction is initiated. For every transaction, there is a nominal fee that is charged to you. This fee amount depends on the online store plan you are on. You can refer here to know more details about the available plans: Online stores.
Growth plan(chosen by 70% of the businesses):
Below are the details with an example break-up for the transaction charges associated with this plan:
Transaction fee: 2% of the transaction amount + 3 INR(excluding 18% GST)
For example, If someone pays you ₹ 1000, you'll receive ₹ 972.86 in your bank account. The exact break up of the Instamojo Fee and GST is given below.
Calculation:
- Customer pays you: 1000
- Instamojo fee: 2% of 1000 + 3 = 23
- GST on Instamojo fee: 18% of 23 = 4.14
- Amount paid out to your bank account: 1000 - (23 + 4.14) = INR 972.86
This transaction fee is a flat 2% + ₹ 3. Certain payment modes are available on request and there may be a surcharge applied for them. For the sale of digital goods, you will be charged 5% + ₹ 3
Lite/Starter plan:
Below are the details with an example break-up for the transaction charges associated with this plan:
Transaction fee: 5% of the transaction amount + 3 INR(excluding 18% GST)
For example, If someone pays you ₹ 1000, you'll receive ₹ 937.46 in your bank account. The exact break up of the Instamojo Fee and GST is given below.
Calculation:
- Customer pays you: 1000
- Instamojo fee: 5% of 1000 + 3 = 53
- GST on Instamojo fee: 18% of 53 = 9.54
- Amount paid out to your bank account: 1000 - (53 + 9.54) = INR 937.46
This transaction fee is a flat 5% + ₹ 3. Certain payment modes are available on request and there may be a surcharge applied for them. For the sale of digital goods, you will be charged 10% + ₹ 3.
Note:
All the prices mentioned above are excluding GST. GST at applicable rates is levied on the transaction fee. International pricing is subject to change post review by our compliance team.
FAQs
Why am I charged a transaction fee?
In addition to the payment and infrastructural costs we incur in processing transactions, the fees you are charged allow us to bring to you a feature-rich platform that supports you in acquiring new customers, manage and grow your business, and is structured in a manner that is invested in your success.
Why is the transaction fee for digital products more?
The digital product that you upload while creating the product link is stored in our servers and is made available for the customers to download directly once the payment is completed successfully. Hence the fee amount is slightly more than the normal transaction fees.
What are modes of payment supported?
Instamojo supports payments via all major credit cards, debit cards, UPI, digital wallets(Mobikwik, Freecharge, OlaMoney, and JioMoney), and net banking.